Transforming Business Operations with Gen AI Agents
Building Generative AI Applications for Business Efficiency and Consumer Satisfaction
All The Features You Need
Conversational Intelligence
Multi-lingual Support – Speak to customers in Hindi, Tamil, Telugu, Marathi, Bengali, and more
Language Detection & Seamless Switching – Detects language and adapts instantly
24/7 Automated Call Handling – Never miss a call, even after hours
Visual Assistance – Provide visual support during voice interactions
Contextual Conversations – Understand and retain context across calls
Outbound Campaign Management – Proactively engage users with automated outbound calls
Continuous Improvement – Learns and improves through customer feedback
Smart Fallback & Human Handover – Escalates to agents when needed
Trust, Compliance & Insights
Secure Conversations – All interactions are encrypted and privacy-compliant
Regulatory Compliance – Adheres to DNC, TRAI, DPDP (Digital Personal Data Protection Act) and industry norms
Advanced Analytics – Track performance, drop-offs, satisfaction, and conversions
Live Dashboards & Reports – Real-time insights into campaign performance
Call Recordings & Audit Trails – For quality assurance and compliance
Seamless Integration
CRM Integration – Works with Salesforce, and other major CRMs
API Access – Easily integrate with backend systems and custom applications
Tailored Workflows – Design custom call flows, lead routing, and follow-up actions to match your business logic
Live Agent Handoff – Escalate to human agents with full conversation history and context
Database Integration – Enables smart call scheduling, preferred language handling, and personalized greetings using customer profile data