Hindi and Hinglish
Callers mix Hindi and English in one sentence. The agent follows the conversation either way and replies naturally.
VocalMitra · Hindi voice AI
AI voice agent in Hindi for customer calls
Most of your customers would rather talk than press 1 for Hindi. VocalMitra answers and makes calls in Hindi and Hinglish, understands the caller in their own words, and completes the task on the call: a reminder confirmed, a date changed, a visit booked.
Why Hindi first
A conversation, not an IVR menu
A Hindi voice agent should sound like your best telecaller, not a translated script. VocalMitra is built for how customers in India actually speak.
Switches language on the call
It detects the caller's language and adapts: Tamil, Telugu, Marathi, Bengali or English when the customer prefers it.
Hands over with context
When a person is needed, the call goes to your agent with what has already been said, so the customer does not repeat themselves.
Where it works
Hindi customer calls teams hand to VocalMitra
EMI and payment reminders
Reminds the customer, answers questions about the due date and records a promise to pay or a new date.
Service follow-up
Calls after every visit or cancellation to confirm with the customer. After-sales calls →
Appointment reminders
Confirms, reschedules or cancels, and writes the answer back to your system.
Admissions enquiries
Answers student and parent questions around the clock and follows up with admitted students.
Property leads
Qualifies web and call leads on budget, location and BHK, and schedules site visits.
Inbound support
Answers common questions within your service hours and escalates the rest to your team.
What you get
Every Hindi call on record
- A recording and transcript of every call, in the caller's words and in English
- The outcome of each call, with reports and dashboards per campaign and export
- Your CRM read and updated during the call, and your APIs called for live data
- Inbound calls, outbound campaigns and voice on your website or app, from the same agent
- Calls on your licensed telecom provider; consent and calling hours agreed before the first call
Can the AI voice agent speak only Hindi?
Yes. You can run a call flow in Hindi only, or let the agent switch to Tamil, Telugu, Marathi, Bengali or English when the caller prefers another language.
Does it understand Hinglish?
Yes. Customers mixing Hindi and English is the normal case, and the agent handles it. Our public demo calls are in Hinglish.
What does a Hindi voice agent cost?
Plans start at ₹9,500 a month with 2,500 AI minutes. A one-time trial costs ₹4,999 for 15 days or 1,000 minutes. GST and telecom charges are extra. See all plans.
Is it already used in production?
Yes. A leading consumer-electronics brand in India has run VocalMitra on its customer calls for over a year.
Do we need our own phone lines?
Calls run on your licensed telecom provider's SIP trunk and numbers, or on your website and app with no phone line at all. We can suggest providers on request.
Put a Hindi voice agent on your calls
Start with one call flow on the ₹4,999 trial, or ask for a demo call.