For small clinics, shops and local businesses
₹9,500
per month · excluding GST
Discuss Starter- AI minutes included
- 2,500
- Additional AI minute
- ₹3.80
- Concurrent calls
- 10
- Call flows included
- 2
- Support
- Contract
- Monthly
VocalMitra pricing · IndiaA voice for your business.
A voice for your business.
A plan for your next step.
Start with a focused call flow. Scale as your conversations grow.
Clear AI pricing for phone, website and app conversations.
Prices in INR. GST (18%) and licensed telecom-provider charges are extra.
For SMEs, clinic chains and growing teams
₹34,000
per month · excluding GST
Discuss Growth- AI minutes included
- 10,000
- Additional AI minute
- ₹3.40
- Concurrent calls
- 20
- Call flows included
- 3
- Support
- Contract
- Monthly
For mid-size and high-volume operations
₹1,40,000
per month · excluding GST
Discuss Scale- AI minutes included
- 50,000
- Additional AI minute
- ₹2.80
- Concurrent calls
- 50
- Call flows included
- 5
- Support
- Email + WhatsApp
- Contract
- Monthly
For banks, BPOs, contact centres and hospital chains
Custom
Tailored to your requirements
Talk to sales- AI minutes included
- Custom
- Additional AI minute
- Custom
- Concurrent calls
- As contracted
- Call flows included
- Custom
- Support
- Dedicated manager + SLA
- Contract
- 12 months
AI service ≠ phone service. These plans cover the AI voice agent. Phone lines, numbers and telecom minutes are supplied and billed separately by your licensed telecom provider. For WebRTC calls on your website or app, the same AI rate applies, with no telecom needed.
Included across plans
The essentials, already in place.
Your customers’ language
Standard natural voice, English and all supported Indian languages are included. Premium expressive voice is optional.
A clear starting point
Free setup for standard call-flow templates. Custom flows and integrations are separately scoped.
Visibility after the call
A call reports dashboard and 90-day retention for recordings and transcripts.
More conversations. Committed volume.
Plan ahead. Scale with clarity.
Scale packages start at 1 lakh committed AI minutes per month. From 1 lakh minutes, 10 call flows are included.
| Monthly commitment | 1 lakh minutes | 3 lakh minutes | 5 lakh minutes | 10 lakh minutes |
|---|---|---|---|---|
| AI price / minute | ₹2.70 | ₹2.60 | ₹2.55 | ₹2.50 |
| Minimum monthly spend | ₹2.7 lakh | ₹7.8 lakh | ₹12.75 lakh | ₹25 lakh |
| Concurrent calls | 100 | 150 | 200 | 250 |
| Contract | Monthly | 12 months | 12 months | 12 months |
| Support | Scale support | Account manager | Account manager | Account manager |
Minutes above the commitment use the package rate. Packages from 3 lakh minutes require an approved quote. An SLA is available with Enterprise contracts. Minimum spend applies even when minutes are unused; unused minutes do not roll over.
Before you commit
Estimate your monthly AI bill.
Compare the base plans using expected billable AI minutes. Your estimate is not a quote.
Phone charges, add-ons and custom work are not included. For committed-volume or Enterprise pricing, talk to the team.
Make it yours
Add only what you need.
Premium expressive voice
From +₹1.00 / minute
A more expressive voice in place of the standard voice. Specialist or cloned voices are quoted separately.
Extended retention
₹1,500 / month
Recordings and transcripts kept for 12 months, up to 1 lakh new recorded minutes per month. Higher volumes are quoted per additional lakh minutes.
Extended audit archive
₹5,000 / month
Recordings, transcripts and call logs archived for up to 3 years, with export on request. Up to 1 lakh minutes archived per month. Regulatory requirements are agreed separately.
Reserved capacity
Quoted / month
Guaranteed burst capacity above your plan or dedicated infrastructure for larger campaigns.
Professional services · one-time fixed packages
- CRM integration Write call outcomes and data back to your CRM.
- From ₹15,000
- Custom knowledge base Connect your documents and FAQs.
- From ₹20,000
- Additional custom call flow Design, build and testing beyond your plan.
- From ₹10,000
- Language QA, domain tuning & pronunciation Extra testing for language, terms and names.
- From ₹10,000
- Data migration, complex APIs or security review
- Quoted
All add-on and professional-service prices exclude GST.
No surprisesThe details
The details
behind the price.
Based on the India client price sheet issued 4 October 2026, valid for 60 days from issue. Confirm pricing with us when ordering.
Ask us a question ↗How are calls billed?
Per second, with a 30-second minimum per answered call. Unanswered attempts are not billed; retries are capped at 3 per number per campaign. Silence on an answered call counts as connected time, and a voicemail pick-up counts as an answered call. The agent ends the call after no response. AI billing stops when the call transfers to your human agent.
What happens to unused minutes?
The monthly fee or committed minimum is billed even if minutes are unused. Unused minutes do not carry forward. The trial is one-time and ends after 15 days or 1,000 AI minutes, whichever comes first.
Are inbound, outbound and web calls priced differently?
No. They use the same AI price per minute. WebRTC removes the telecom charge, not the AI cost: speech recognition, the AI model, voice and orchestration still run.
What do we need to provide?
Your contact lists with valid consent, applicable registrations, SIP trunk and numbers (or your website for WebRTC), and API access for integrations. Phone lines and numbers come from your licensed telecom provider and are billed at their tariff. We can suggest providers on request.
What assumptions apply?
Plans assume average calls of 2–3 minutes and standard flows such as reminders, follow-ups, verification, feedback and lead qualification. Very long calls or large knowledge bases may need separate pricing. Servers are hosted in India. Calls must run within permitted calling hours; higher concurrency bursts are available on request.
Who handles telecom compliance?
Your organisation is responsible for the telecom requirements of its use case, including applicable DLT and number-series registrations, customer consent and preferences, and automated-call declarations to its provider. Confirm the requirements with your licensed telecom provider before launch.
Can prices change?
Prices may be revised with 30 days’ written notice. Prices agreed for a fixed term, including Enterprise and committed-volume packages, remain unchanged during that term. This page reflects the price sheet issued 4 October 2026, valid for 60 days from issue.
Does this include HRMitra?
No. These plans are for VocalMitra AI voice agents. Explore HRMitra and contact us for hiring-product pricing.
Start with one useful conversation.
Tell us your use case, language and expected volume. We’ll help you choose a plan.