Product

VocalMitra™

A suite of AI Voice Agents, powered by Agentic AI. VocalMitra automates high-volume customer engagement through automated call handling built for the Indian market. With support for all major regional languages, VocalMitra voice agents deliver contextual, personalized, human-like conversations that drive real business outcomes.

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All the features you need

Conversational Intelligence

Multilingual Support

Engage customers in Hindi, Tamil, Telugu, Marathi, Bengali, and more.

Language Detection & Switching

Instantly detects the caller's language and adapts for a smoother interaction.

24/7 Call Handling

Never miss a call, even after hours.

Visual Assistance

Offer visual support during voice interactions to enhance engagement.

Contextual Conversations

Retains context across calls for more meaningful exchanges.

Outbound Campaigns

Proactively boost engagement through automated outbound calls.

Continuous Improvement

The system learns and improves from customer feedback.

Smart Fallback & Human Handover

Escalates to agents when needed for personalized support.

Trust & insight

Secure, compliant, and measurable

Secure Conversations

All interactions are encrypted and privacy-compliant.

Regulatory Compliance

Adheres to DNC, TRAI, DPDP (Digital Personal Data Protection Act), and industry norms.

Advanced Analytics

Track performance, drop-offs, satisfaction, and conversions.

Live Dashboards & Reports

Real-time insight into campaign performance for better decisions.

Call Recordings & Audit Trails

For quality assurance and compliance with regulatory standards.

Integration

Seamless Integration into Your Business Ecosystem

CRM integration: captures leads, logs conversations, and automates follow-ups in your CRM.
API access: connects securely to your systems to retrieve real-time information and trigger actions in your workflows.
Tailored workflows: adapts to your call flows, routing logic, and business rules.
Live agent handoff: transfers calls to human agents with full context for faster resolution.
Data integration: uses customer-provided data sources for personalized interactions, preferred-language handling, and intelligent call scheduling.

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Put VocalMitra on your calls

Admissions, property sales, collections, reminders: tell us your use case.